Office Policies



Dr. Patel and her staff have dedicated themselves to providing you and your child a positive dental experience and the highest quality of dental care. We believe that giving our time and attention to every parent and child in our pediatric dental practice will prepare the child for a lifetime of excellent dental health.

You, as a parent or guardian, are able be with your child at all times during their dental appointment if you wish. Occasionally, it is recommended to have the parent/guardian wait in the waiting room so that we can build trust with the patient and complete the treatment.

Emergencies are covered 24 hours a day throughout the year. Dr. Patel rotates emergency call on the weekends with other pediatric dentists in Wake County. You will always have access to a trained pediatric dental specialist to take care of you and your child.

We know that your time is valuable and we respect that! We work hard to make sure we see each patient at his or her scheduled time. In return, we ask that you arrive on time for your child’s appointments. If an unexpected event requires that you cancel an appointment, we kindly ask for a 24 to 48-hour advance notice so we can adjust our office schedule.